Privacy | Family Transition Office — Family Transition Office

Last updated: August 10, 2026

Family Transition Office (“FTO,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices available to you.

INFORMATION WE COLLECT

Information you provide. We may collect your name, email address, phone number, message details, checklist or newsletter requests, appointment information, and other information you choose to share through forms or direct communications.

Transaction information. If you purchase a digital product or service, payment and order information is processed by our commerce and payment providers. We do not receive or store your full payment-card number.

Technical information. Our website and service providers may automatically collect information such as your IP address, browser and device type, pages viewed, referring page, approximate location, and cookie or similar technology data.

HOW WE USE INFORMATION

We may use information to respond to inquiries; deliver requested checklists, guides, products, or services; schedule and manage consultations; process transactions; send operational messages; improve the website and offerings; maintain security; comply with law; and, where permitted, send marketing communications you can opt out of at any time.

HOW WE SHARE INFORMATION

We do not sell your personal information. We may share information with service providers that help us operate the website, forms, email, scheduling, analytics, payment processing, and digital-product delivery. We may also disclose information when required by law, to protect rights or safety, or in connection with a business reorganization. Service providers may use information only for the services they perform for us, subject to their own terms and privacy practices.

COOKIES AND ANALYTICS

This site may use essential cookies and similar technologies for security, functionality, preferences, analytics, and commerce. Your browser may let you block or delete cookies, although parts of the site may not function correctly as a result.

EMAIL COMMUNICATIONS

If you request a checklist, subscribe, make a purchase, or contact us, we may send related service messages. You may unsubscribe from marketing emails using the link in the message. We may still send non-promotional communications connected to a transaction or active service.

DATA RETENTION AND SECURITY

We retain information only as long as reasonably necessary for the purposes described above, including legal, accounting, security, and operational needs. We use reasonable administrative and technical safeguards, but no online transmission or storage system can be guaranteed completely secure.

YOUR CHOICES AND RIGHTS

You may ask to access, correct, or delete personal information we hold about you, subject to legal and operational exceptions. Depending on where you live, you may have additional privacy rights under applicable law. To make a request, use the Contact page or the contact information below. We may need to verify your identity before completing a request.

CHILDREN’S PRIVACY

The site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

THIRD-PARTY LINKS

The site may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The “Last updated” date above shows when the current version became effective.

CONTACT

For privacy questions or requests, contact Family Transition Office through the Contact page or call 512-766-3430.